Business Systems · Data · CRM · Automation · Product
Brian Landon Fitch
Data Systems Specialist & Full-Stack Product Builder
Professional Summary
Data systems specialist with experience in CRM administration, reporting, automation, and software development. Trained and supported more than 70 staff and users, and built the platform behind Fitch Foundry.
Professional Experience
Data Systems Specialist
Shaping Our Appalachian Region (SOAR) · Ashland, Kentucky
- Centralized fragmented spreadsheet processes in HubSpot Enterprise and shared reporting workflows.
- Configured custom objects, permissions, segmentation, workflows, dashboards, and access controls.
- Trained and supported more than 70 staff and users through documentation and hands-on guidance.
- Coordinated root-cause troubleshooting, vendor escalation, requirements gathering, and process improvement.
- Selected to coordinate an organization-wide current-state IT assessment and phased roadmap.
Founder & Owner
Fitch Foundry LLC · Catlettsburg, Kentucky
- Built the full-stack platform across public profiles, authentication, accounts, ecommerce, and administration.
- Implemented Stripe payments, customer onboarding, product/device claiming, and role-based access controls.
- Connected Firebase data, authentication, storage, functions, and REST API services.
- Manage product enhancements, troubleshooting, customer/order/product data, and fulfillment workflows.
Undergraduate Research Fellow
Morehead State University · Morehead, Kentucky
- Built custom agricultural image datasets for disease-detection research.
- Trained and evaluated YOLOv8 models with Python and Roboflow.
- Used Pandas and NumPy for preparation, analysis, and evaluation workflows.
- Reported an approximate 99.5% model-accuracy result for the documented research task.
Assistant Manager
Cinema at Camp Landing · Ashland, Kentucky
- Managed scheduling, inventory, cash reconciliation, deposits, and operational reporting.
- Trained and supported staff while handling escalated customer-service situations.
- Troubleshot point-of-sale and staff technology issues to keep operations moving.
- Balanced five years of operational responsibility with a computer-science degree and research work.
Selected Projects
Enterprise CRM & Reporting Transformation
Data Systems SpecialistA shared HubSpot system that replaced separate spreadsheets with workflows and reporting.
HubSpot Enterprise · Power BI · Advanced Excel · REST APIs · Workflow Automation
landonfitch.dev/work/enterprise-crm-transformationFitch Foundry NFC Platform
Founder, Product Owner & DeveloperNFC tap cards and keychains connected to editable profiles, with an online store and tools for managing orders.
React · TypeScript · Firebase · Stripe · REST APIs · Vite
landonfitch.dev/work/fitch-foundry-platformRunway Client Analyzer
Full-Stack Developer & Systems AnalystA tool for SOAR’s Runway team to review HubSpot client records, follow activity, and ask AI questions about a selected contact.
React · TypeScript · AI workflow integration · Reporting Dashboards · Responsive UI
landonfitch.dev/work/ai-reporting-analyticsPrecision Agriculture Computer-Vision Research
Undergraduate Research FellowComputer-vision research using custom image datasets and YOLOv8 to detect agricultural disease.
Python · YOLOv8 · Roboflow · Pandas · NumPy
landonfitch.dev/work/precision-agriculture-researchEducation
Bachelor of Science in Computer Science
Minor in Information Systems
Morehead State UniversityMorehead, Kentucky · Graduated 2024 · GPA 3.75Certifications
CompTIA A+
Certified February 2026 · Active through February 2029
Microsoft Office Specialist Master
Microsoft Office Specialist
Technical Skills
Business Systems & CRM: HubSpot Enterprise, CRM architecture, Custom objects, Requirements gathering, Process design, Salesforce reporting
Data & Analytics: Power BI, Advanced Excel, SQL, Python, Pandas, NumPy, Data governance
Development: React, TypeScript, JavaScript, Firebase, REST APIs, Git, Vercel
Automation & Integration: HubSpot workflows, Power Automate, OpenAI API, Stripe, Workflow design, Data normalization
IT & User Support: Windows, Microsoft 365, IAM, Remote Desktop, Networking, Hardware support, Root-cause analysis
Documentation & Delivery: User training, Technical documentation, Stakeholder management, IT planning, Vendor coordination, Change support