Landon FitchSystems · Support · Product

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Experience

My work in software, IT, research, and operations.

Work history

  1. Shaping Our Appalachian Region (SOAR)

    Data Systems Specialist

    January 2025–PresentAshland, Kentucky

    Regional nonprofit supporting workforce and economic-development programs across 54 Kentucky counties. Promoted from Database Coordinator in April 2025.

    • Centralized fragmented spreadsheet processes in HubSpot Enterprise and shared reporting workflows.
    • Configured custom objects, permissions, segmentation, workflows, dashboards, and access controls.
    • Trained and supported more than 70 staff and users through documentation and hands-on guidance.
    • Coordinated root-cause troubleshooting, vendor escalation, requirements gathering, and process improvement.
    • Selected to coordinate an organization-wide current-state IT assessment and phased roadmap.
    HubSpot EnterprisePower BIExcelREST APIsMicrosoft 365Workflow Automation
    Related workCRM Transformation Runway Auditor IT Planning Initiative

  2. Fitch Foundry LLC

    Founder & Owner

    April 2026–PresentCatlettsburg, Kentucky

    NFC-powered digital-networking business connecting tap products to editable web profiles and customer-managed accounts.

    • Built the full-stack platform across public profiles, authentication, accounts, ecommerce, and administration.
    • Implemented Stripe payments, customer onboarding, product/device claiming, and role-based access controls.
    • Connected Firebase data, authentication, storage, functions, and REST API services.
    • Manage product enhancements, troubleshooting, customer/order/product data, and fulfillment workflows.
    ReactTypeScriptFirebaseStripeREST APIsVite
    Related workFitch Foundry

  3. Morehead State University

    Undergraduate Research Fellow

    September 2023–May 2024Morehead, Kentucky

    Computer-vision and machine-learning research focused on agricultural disease detection.

    • Built custom agricultural image datasets for disease-detection research.
    • Trained and evaluated YOLOv8 models with Python and Roboflow.
    • Used Pandas and NumPy for preparation, analysis, and evaluation workflows.
    • Reported an approximate 99.5% model-accuracy result for the documented research task.
    PythonYOLOv8RoboflowPandasNumPy
    Related workAgriculture CV Research

  4. Cinema at Camp Landing

    Assistant Manager

    June 2019–August 2024Ashland, Kentucky

    High-volume guest-services and venue operations role held while completing undergraduate study.

    • Managed scheduling, inventory, cash reconciliation, deposits, and operational reporting.
    • Trained and supported staff while handling escalated customer-service situations.
    • Troubleshot point-of-sale and staff technology issues to keep operations moving.
    • Balanced five years of operational responsibility with a computer-science degree and research work.
    Point of SaleSchedulingCash ReconciliationStaff TrainingOperational Reporting

Education

2024

Bachelor of Science in Computer Science

Minor in Information Systems

Morehead State UniversityMorehead, Kentucky · GPA 3.75Research project ↗

Credentials

CompTIA A+

Certified February 1, 2026 · Active through February 1, 2029

Microsoft Office Specialist Master